Terms & Conditions

CANCELLATION POLICY

  • Amount -50%: 14-30 days before arrival.
  • R200.00 handling/cancellation fee will be deducted from the total refund amount.
  • No refund within 14 days before arrival.
  • Rates subject to change without notice.

DEPOSIT POLICY

  • 50 percent of the total amount will be charged on the day of booking.
  • Please note that the deposit must be paid within 24 hours of making the booking.
  • If deposit is not paid within the requested time, the booking will be released.

BANKING DETAILS

Account Name: Eldorado
Bank: ABSA Oudtshoorn
Branch Code: 632005
Account Number: 4072505343

CHILD POLICY

  • All Children welcome.
  • Children over the three years are charged as adults.

INTERNET

  • Free Wi-Fi available at Eldorado/NA Smit Reception

PARKING

  • Free private parking is available on site. Access to Eldorado via a remote controlled gate.

TERMS AND CONDITIONS

  • Eldorado will not be held liable for any damage or loss of goods. Please make sure your valuables are kept in a safe place or on you.
  • No smoking in units of Eldorado (penalties charge)
  • No visitors allowed after 10pm. (We respect our other guests)
  • No pets allowed
  • Keys: You are in charge for the remote control and keys – if you misplace or lose it, you will be responsible for replacing the locks, keys and remote.
  • If a guest damage or break Eldorado property, it must be reported immediately. The guest will then be responsible to replace/pay for the item.
Terms & Conditions
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